Welcome to PFG! We are a grower-owned, woman-owned distributor for locally-grown stems based in Philadelphia and serving the tri-state area. We are open from late March through Thanksgiving each season. We have pick-up locations in NW Philly and South Jersey, as well as delivery available. PICK UP HOURS ARE 9AM - 12PM WEDNESDAYS. WANT TO SHOP WHOLESALE WITH US? For wholesale, you must email us your current State Tax Exemption ID Number and a completed "PA Form Rev 1220". Once we receive these items, we will approve your connection as a wholesale buyer. We will not approve any connection requests without these forms on hand so please email those to us prior to requesting to connect. Please be sure to sign up for our newsletter so you can receive updates and floral inspiration each week. https://view.flodesk.com/pages/62d86966d37f6d2886c5f47b VISIT OUR MAIN WEBSITE FOR MORE DETAILS: www.philadelphiafloralguild.com ***PLEASE NOTE*** In an effort to embody our ethos to keep our flowers as sustainable and local as possible, we are currently working only with floral buyers within a 45 mile radius of our Hub. Please seek out a local flower farm near you if you are further away (search on www.localflowers.org). If you are a destination florist doing an event in Philly, please email us at info@philadelphiafloralguild.com to set up a special order request. >>>ORDER CHANGE/CANCELLATION POLICY<<< When you place an order with us, we assume you have had discussions with your customers about cancellations, and that you have taken steps to protect your business through contracts, deposits, insurance, etc. PFG is willing to honor cancellations/changes as long as they are received within 4 hours of placing your order. After 4 hours, all orders are considered final. To make changes to your order, please email info@philadelphiafloralguild.com >>>>PRODUCT CLAIMS<<<< In case of quality issues with product you purchased from PFG, please email us at info@philadelphiafloralguild.com within 24 hours of receipt of the product. In the email, please include the name and color of the product (i.e., peach zinnias) and the grower.  Also include the number of stems not usable.  And be sure to send photos.  Once we have reviewed your claim, if deemed appropriate, we'll issue a refund that will appear on the card you used to make the purchase.  Please allow 5-10 business days for the refund to process.  PLEASE NOTE: PFG is unable to honor any claims made after 24 hours or that do not include photo documentation.